My wife and I had been going to open houses on our own and went to one of Susan's. She was - by far- the most personable and knowledgeable agent we'd encountered to-date. Based on that, we engaged with Susan for our search. Susan was extremely responsive, informative, and helpful throughout the process. Not only did she help us buy our home in Sherborn she sold our home in Ashland.

Sue McPherson served as a co-broker in the listing of our condominium property. My wife and I are very selective in respect to people who represent us in any capacity. Our initial conversation with her showed us that she listens carefully; picking up on both our ideas as well as the feelings we had concerning the sale process. She demonstrated energy and confidence about herself and the details of guiding the process in a highly professional manner. Her interpersonal skills and clarity of communication were very important for us and we feel had direct impact on the successful sale. The listing went for quite a few months but she maintained a constructive attitude throughout. She negotiated with contractors in our behalf when we made certain changes in the property as part of the sale process. Her collaboration with the listing and buyers agents was cordial and professional. We would certainly choose to have her represent us again based upon a high level of trust and satisfaction.